Hotel a Fort Thomas

“Location was decent , check in was seamless , property condition was average”

“Three points: Good safe parking(but a daily charge) Wide ranging breakfast items Great location, next to a shopping center with a wide range of stores and varied levels of restaurants”

“Great staff. ”

“There was lots of ants through the hotel we had to switch rooms Because they were on our bed our food everywhere and also in the pool area everywhere and in th breakfast area during breakfast they need to get the property sprayers in and outside.”

“Very nice and clean very cozy for my family of 5.”

“Perfect stay for a quick airport shuttle and parking. ”

“All was good.”

“Best hotel stay we’ve had in years!”

“Our stay was very nice. Everyone was friendly. We signed up for the shuttle to the airport the night before, but in the morning they didn’t even check the list, and there must have been 20 people waiting for 10 seats. Luckily we made it on, but don’t know why they have you sign up but then don’t use the list.”

“Very accommodating with large suite- so glad for the living area & kitchen. Met our needs. ”

“N/a”

“Nice clean room. Breakfast buffet was good. Loved the pillows!”

“Very clean and awesome staff!!”

“The hot tub was not working properly because they did not heat it up prior to guests arriving. I am in the property management industry and have been for over 14 years and I had to make sure I include that in my conversation for them to heat up the pool. Multiple guests complained about this as well. I will not be returning. Not to mention the internet kept going out and we could not watch tv. ”

“Left before breakfast ”

“Room was stunning... Relaxing and welcoming”

“Clean room. Staff was pleasant. Good parking ”

“I”

“The front desk staff(Zarah) went above and beyond her job description as she provided first-aid to my husband who took a fall in the parking lot. She cleaned and bandaged his knees. She also accompanied us to our room and got a bucket of ice for us. There were also 2 angels in the parking lot who helped us greatly. ”